Tag Archives: uber driver app

Our Favorite Uber Driver App Features

 

Uber hasn’t always enjoyed a great relationship with its drivers in the past. Drivers have staged protests in various cities, protesting perceived injustices like rate cuts. In the last few years, Uber has been rocked with various scandals that saw the resignation of its previous CEO, Travis Kalanick. In a stunning about face, the company changed its focus to its drivers. To help improve driver experience, Uber introduced the Uber 180 Days of Change program in 2017. The rideshare giant introduced many new Uber driver app features including friendlier acceptance rate policy, setting arrival times, 6 driver destination filters per day, phone support and many more. Uber Driver App

In this post, we will review our favorite Uber driver app features

 

Our Favorite Uber Driver App Features

 

The Driver Profile

I love this feature because it allows riders learn more about their drivers. This feature will allow Uber drivers build a profile that will publicly display personal details about themselves in-app for riders to see. These details include previous compliments given to you by riders, your hobbies, how long you have been on the platform, how many trips you have taken and so many more.

 

Real Time Earnings Tracker

Track your earnings in real time right from the app with this feature. Once you sign into the Uber driver app, the real time earnings tracker sits at the top of the screen of the Uber driver app. See how much you have earned at a glance as the feature gets updated after every trip.

 

Uber Long Trip Notification Feature

Now with the Long trip notification feature, Uber will provide a notification on the driver’s accept screen any time there is a long trip. Although long trips are a plus for drivers since it means more money, this isn’t always the case. Sometimes, drivers do not want to take long trips either because they are rounding off for the day or simply not in the mood. When you receive a new trip request, your Uber Driver app will notify you if the estimated trip duration is a long one, so you have the flexibility of planning your time in advance.

Just below the estimated time to arrive at the rider’s pick-up location, you will see a [Long Trip] notification if the estimated trip duration is going to be a long one. Uber will indicate the estimated minutes or hours it will take to complete the trip. If the trip will last about an hour, the Uber app will display 40 minutes – 1 hour. This will help the driver know if to accept the request or decline.

Please note that rejecting a long trip will not attract any penalties.

 

Uber Phone Support

Now, Uber drivers can contact Uber by phone whenever they need help or have a question about driving with Uber. According to Uber, “We’ve heard from driver-partners everywhere that you’d like the option of contacting us by phone… We want to be there for you—whether you’re on the road or off. So thanks to your feedback, we’re introducing 24/7 phone support” the company stated on its website.

The 24/7 phone support is available within the Uber Driver app. It connects drivers with a live support agent within minutes and issues are quickly resolved.

How It Works

  • Open your Uber Driver app
  • Tap Help
  • Tap the blue phone icon
  • Tap Call Support

 

 

Note -For Uber Drivers and Entrepreneurs who have not downloaded our kit(s), we provide a vast amount of professionally vetted information and business analysis that will help you run a successful uber business.

 

 

How and Where to Download the Uber Driver App

 

 

 

The fact that Uber has made the process of requesting a “Taxi” seamless is probably the major contributor to the unprecedented growth of Uber globally. Being able to get and give rides by simply tapping a couple of buttons on your phone is pretty impressive. For people (Uber Drivers and Uber Passengers) that wish to start using the Uber app on their personal phones but have no idea where or how to get the application, don’t worry—it isn’t all that complicated. All you need to know is that you can only use an Android ,IOS or Windows phone.

IOS

Phone Requirements for IOS

For those with iPhones, the Uber application is only available on the 4S or newer models of the phone. If the model you use is older than that, you may want to consider investing in a new phone so that you can use the application.

Your IOS must be updated to the most recent one in order for the application to run properly. Your iPhone absolutely cannot be jail-broken; otherwise the application will not work. If your phone meets the requirements, follow the following steps:

 

Installation Steps

Step 1 – Return Your Uber-branded Phone

For Uber drivers, If you have an Uber-issued iPhone, your first step will be to return it to Uber (If you have your own phone, go to step 2). See the return process below:

  •         Fill out a form to request a return label.
  •         Wait till you get the label.
  •         When you get the label, attach it to a box and mail the Uber issued phone back to Uber.

 

Become an Uber Driver

Step 2 – Search for the Uber App

Now, you need to click on the “app store” application on your phone and search for the Uber app using the search bar .If you still are not able to find it, use our download links below: We have included links to both the Uber Passenger, and Uber Driver App for IOS below (in the event you need to use either one).

Uber Driver App – http://t.uber.com/ios  (this link only works on your phone)

Uber Passenger App – https://itunes.apple.com/us/app/uber/id368677368?mt=8

 

Step 3 – Download and Test-run

This step is very easy, all you need to do is click the first search result and download the application. To confirm that the app is functioning properly, log into your driver account and test run the functions

Note – if you have not yet signed up as an Uber driver, see our blog post on How to Become an Uber Driver to get our sign-up code and review the detailed steps you need to get going.

 

ANDROID

Phone Requirements for Android

If you are using an android phone, you need not worry as the steps are not very different. Your operating system might need to be updated to the latest version for  the Uber app to function properly.

 

Installation Steps

Step 1 – Return Your Uber-branded Phone (if you have one)

For Uber drivers with an Uber provided android phone, your first step will be to return it to Uber (If you have your own phone, go to step 2). To avoid unnecessary repetitions, just follow the return protocol outlined for IOS users (in the IOS section)

 

 

Step 2 – Search for the Uber app

Next, just click on the Google play store icon on your phone and search for the Uber app using the search bar. If you still are not able to find it, use our download links below: We have included links to both the Uber Passenger, and Uber Driver App below (in the event you need to use either one).

Uber Driver App – https://play.google.com/store/apps/details?id=com.ubercab.driver&hl=en

Uber Passenger App – https://play.google.com/store/apps/details?id=com.ubercab&hl=en

 

Step 3 – Download and Test-run

This step is very easy, all you need to do is click the first search result and download the application. To confirm that the app is functioning properly, log into your driver account and test run the app.

The application is quite a clean-cut and easy to use one, too, so you don’t have to worry too much about getting confused or being unable to figure it out. Once you’ve used it for a few days, you’ll get the hang of it completely.

Note – if you have not yet signed up as an Uber driver, see our blog post on How to Become an Uber Driver to get our sign-up code and review the detailed steps you need to get going.

 

WINDOWS OS

Windows App

To download the Uber passenger app, use the links below:

Uber Passenger App: https://www.microsoft.com/en-us/store/apps/uber/9wzdncrfhxrd

Note-We were not able to find a link to the Uber Driver’s App for windows.

And that’s all there is to it! You can now get started using the app.

 

Other Interesting Uber Related Posts

For our blog posts on some of Uber’s Services, see the links below:

For other popular posts you might be interested in, check the links below: