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Uber Rider Behavior [A Data Analysis]

A Data Analysis of Uber Rider Behavior



Uber DataWith great use comes great data, I say! This article was largely written by William Jade of UberEstimate.org.  As an Uber passenger and partner, I often wonder what other people are doing on the Uber platform, and if I am just an anomaly. Well, William was willing to share some of his wonderful and interesting data with us. Note- the article is a synopsis of sampled data from both the UberMeter app and UberEstimate.org site. Anonymized data from 17,000 unique users was collected over a period of roughly 3 months. Please read and enjoy some of William’s findings below!


Uber User Statistics

UberEstimate.org has been able to provide better insight into the behavior of American Uber riders, through monitoring various queries made by the thousands of users on their application. These statistics provide more details about how people use Uber, where Uber is more popular and the different popular routes that are taken with Uber trips.

Per their data, Uber received an 890% maximum surge within the past three months. Their UberXL service has seen the highest surge rate, followed closely by the UberX service. It was also reported that the average cost of an Uber trip is $19.60, with the average distance travelled per Uber trip being 20.26 miles.


Common Uber Destinations

The collected data also provides evidence of the most popular destinations Uber trips drive to, with Los Angeles International Airport and New York City being among the top destinations for Uber riders. San Francisco International Airport, LaGuardia Airport and Newark Liberty International Airport is also among the top five destinations. Other popular destinations include:

  • O’Hare International Airport
  • Dallas / Fort Worth International Airport
  • Orlando International Airport
  • One Prudential Plaza in Chicago
  • Miami Beach in Florida


Common Uber Routes

Data has also provided significant insight into the most popular routes Uber is used for. These routes are used to get from point A to point B by millions of active Uber users. The most popular recorded route is from LaGuardia to Manhattan, with a route from Fort Lauderdale to Miami and from Las Vegas to McCarran Airport closely being the second and third most popular routes. Many other popular routes have also been recorded to include:

  • LAX to Disneyland
  • Newark to Manhattan
  • SFO to Palo Alto
  • LAX to UCLA
  • SeaTac Airport to Seattle


Conclusion (For General Uber Enthusiasts)
Through the analysis of the data collected and provided by Uber Estimate, it becomes clear that the company is very popular in the United States. The international expansions by Uber have created many opportunities in other countries such as the United Kingdom and even countries such as Asia and India. With time, Uber will continue to grow and will continue to expand into new regions, thus assisting with the economy and unemployment rate in many countries.


Conclusion (For Uber Partners)

Per the data received from William, what I can say is if you are an Uber partner looking to make good money, it might not be a bad idea to invest in an UberXL vehicle. Getting your airport permit might also not be a bad idea (if you need one in your city for airport pickups). The proof is in the data pudding!


About UberEstimate.org

UberEstimate.org is a service that allows for estimating the cost of an Uber ride. For more information about UberEstimate.org and to use their service, go to their site here .

Also, to receive professionally vetted information that will assist you in running a profitable Uber business download our Uber kit at the top right of this page.


Other Interesting Uber Related Links:

For our blog posts on some of Uber’s Services, see the links below:

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