Uber has been making a lot of changes recently to improve service experience for both drivers and passengers. The controversial rideshare giant has experienced some bad press in the past but seems to be making its way out of the dog house. From a change in management to a revamp of the Uber driver app, other changes since 2017 include introduction of the Uber Lite app created to reduce data usage; launch of the 180 days of change to improve driver/partner experience; and entering partnerships that are beneficial to drivers and passengers.
Now, the company is taking the initiative to introduce extra measures to increase safety by unveiling new safety features to protect its users (drivers and passengers inclusive). In this post, we will review two new Uber safety measures: Hands Free Pickups and Address Anonymization.
New Uber Safety Measures
Hands Free Pickups
Uber recently added voice activated commands to the driver app so that drivers will not have to click through their phones so much. This way, all Uber drivers and delivery partners can accept rides and communicate with passengers on the go without necessarily going through their phones. This is a great way to keep drivers safe while their hands remain on the wheel.
Keeping your identity anonymous online is important. It’s important to observe digital safety and this has become important to Uber. To protect user information, drivers and passengers can communicate via the app without sharing their real phone numbers. Riders can also use cross streets as their pick-up location and drop off locations. Uber will further protect your locations by not showing your address to the driver after the trip ends.
Safety is important and it’s not just on Uber alone to protect its users. Drivers and passengers have to take extra precautions when using the Uber service. However, it’s impressive to see that Uber is taking these extra precautions to keep users safe.
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