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Uber Services: All About UberASSIST


Uber is a convenient way to move around the city and get things done as smoothly as possible. Uber has presence in over 600 cities and counting and continues to experience growth in new cities. To request Uber rides, customers need to have access to a Smartphone and the internet.

To begin, you have to download the Uber app and then go on to register your details on the app. Once this is completed, you can then go on to request an Uber ride and any Uber service available in your city. Your Uber driver arrives at your specified location to pick you up. Selecting an Uber service is largely dependent on your needs as a passenger. Uber is passionate about creating services to meet the needs of its entire diverse passengers. The common Uber services include the non-commercial UberX, and UberXL; and the commercial UberSUV and UberBLACK.


UberX is the mid-tier priced Uber service; UberXL is the 6 passenger version of UberX. It is dominated by inexpensive but nice vehicles that can carry more passengers than the UberX. Riders who request this service would typically be picked up in vehicles like these: Honda pilot, Toyota Sienna, Chevrolet Traverse, Dodge Durango, Dodge Gran.

With UberBLACK, riders should expect to be picked up by professionally trained drivers who dress to suit the service. Drivers in this service are held to high standards. It is the most expensive and classiest service with black high-end vehicles. This service ALWAYS has a limited number of cars operating in cities. Vehicles under this service include Acura: RDX, RLX, TL, TLX, RSX, Toyota: Land Cruiser, Sequoia and others.

UberSUV is the 6 passenger version of UberBLACK. All cars in this category must have black exteriors in excellent condition, black leather or vinyl interiors with no tears. Vehicles models used under this service must be from 2013 or newer. This is the same for UberBLACK vehicles.  UberASSIST

Now, Uber has introduced a service called UberASSISIT that meets the needs of its passengers by providing a vehicle and driver that will offer aid to passengers who require assistance. This service provides assistance to the elderly and the physically disabled community. Drivers who are allowed to drive under UberASSIST are trained to accommodate elderly riders and those with disabilities. UberASSIST allows the use of regular UberX vehicles but must be able to accommodate folding wheelchairs, canes, strollers and walkers. This is proof of Uber’s determination towards ensuring that there is an Uber for everyone. Drivers signed up under UberASSIST can also be regular UberX drivers with a rating of at least 4.75.



  • Open your Uber app
  • Slide the button to the ‘ACCESS’ option at the bottom of the screen
  • Click the ASSIST button
  • Set your location and request


Please note that uberASSIST rates are the same as uberX rates.


Driver For UberASSIST

To become an UberASSIST driver, you will have to undertake training from third-party organizations to prepare you for this service. This training is peculiar to each city and you will have to visit the nearest Uber office to you to learn more.

UberASSIST drivers can also accept UberX requests. You can also opt out of this service at any time. When you receive a request, ‘UBERASSIST’ will appear at the top of the request screen. You may also receive a notification in the app that reads ‘Rider requests assistance’. All UberASSIST vehicles should be able to accommodate assistive devices like a folding wheelchair or collapsible scooter.

UberASSIST is now available in over 40 cities and growing rapidly.


Are you an Uber Driver and/or Entrepreneur? Did you enjoy this post? Are you looking for other ways to optimize your Ridesharing Business?-If your answer is yes to all three question, and you have not downloaded our kit(s) – you need to do so now and join thousands of other Uber drivers by clicking the Download link at the top right of this page, or by going here or here.

2 thoughts on “Uber Services: All About UberASSIST”

  1. I don’t see a button to slide to ACCESS. is uber assist available in Richmond, VA? Will regular Uber help me get in and out of the vehicle if I am having a dizzy spell and a little unstable? I very occasionally get vertigo spells so cannot drive my car home and need to find another way to get home.

    1. Hello Dena,

      Uber assist is available in Richmond, VA.

      1. Open your Uber app
      2. Slide the button to the ‘ACCESS’ option at the bottom of the screen

      If you can still find the option i suggest you update your uber app and you can also visit your local uber office for assistance.

      Best Regards,

      Joseph for uberkkit.net support.

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